Contact Us
We’re happy to answer questions and help you decide what’s best for your dog. Whether you’re a new client exploring our services or a returning family member, we’re here to help.
How Would You Like to Reach Us?
Call Us
For new clients, detailed questions, or anything time-sensitive, we recommend calling.
Phone: (804)795-9415
Office Hours: Monday–Friday, 8:00am–6:00pm
If we miss your call, please leave a message and we’ll return it as soon as possible.
Text Us
Texting is a convenient option for quick questions or clarification.
Text: (804)795-9415
Texts are monitored during business hours.
Email Us
Email is best for non-urgent questions or longer messages.
Email: fun@astayinthecountry.com
We typically respond within one business day.
Send Us a Message
Hours
Office Hours:
Monday - Friday: 8:00am - 6:00pm
.
Lobby Hours for check-ins and check-outs:
Monday – Friday: 8:00am – 6:00pm
Saturday: 9:00am – 12:00pm
Sunday: 3:00pm – 6:00pm
Our Location
A Stay in the Country
Pet Lodge and Training Center
2610 Shadewood Lane
Charles City, Virginia 23030
.
We proudly serve dog families throughout Richmond, Virginia and the surrounding counties, including Charles City, Prince George, Hopewell, Henrico, and New Kent.
- Check out our reviews on Google!
New to A Stay in the Country?
All new dogs begin with a meet & greet evaluation to ensure the best possible experience for both you and your dog. This allows us to learn more about your dog’s needs and answer any questions you may have.
Get Started as a New Client
2026 Holiday Hours
We are open 365 days a year to care for your pets but our lobby is closed for check-ins and check-outs during the following holidays:
New Year’s:
December 31 — Lobby is open 8am – 12pm
January 1 — Lobby is CLOSED
January 2 — Lobby is open normal hours
Easter:
April 5 — Lobby is CLOSED
Independence Day:
July 4 — Lobby is Closed
Thanksgiving:
November 25 — Lobby is open 8am – 12pm
November 26 — Lobby is CLOSED
November 27 — Lobby is open normal hours
Christmas:
December 24 — Lobby is open 8am – 12pm
December 25 — Lobby is CLOSED
December 26 — Lobby is open normal hours
A Final Note
We understand how important your dog is to you. If you’re unsure which service is the right fit or have questions about our care, please don’t hesitate to reach out—we’re always happy to help.